Refund Policy
Last Updated: January 1, 2025
1. Commission Refunds
Commissions are only charged on successfully completed and verified matches. If a match is not completed or is disputed, the commission may be refunded after review.
2. Service Fees
Registration on MC Portal is free. Any service fees paid are non-refundable unless otherwise stated in specific promotional terms.
3. Dispute Resolution
Refund requests must be submitted within 30 days of the transaction. Our team reviews each case individually.